Digital Products Policy

Last Updated: 9 May 2026

All products offered for sale on site modakharaty.com They're products Just electronic digitalThere are no physical products requiring shipments, the policy explains the details of these products and their sales, delivery and recovery policies and licensing.

1) What are our digital products

  • E-Books: Like a book Chaos MapRecognize PDF or epub or via an interactive reading interface on the site.
  • Visual and sound content: Training videos, Podcast, recordings.
  • Digital resources Gables, tools, loadable files.
  • Digital contributions: Access to periodic exclusive content through an on-site account.
  • Digital licences: Operational codes or usage permits for software or services.

Payment and currency

  • All payments are made through Stripe With pci-dss encryption, we don't store card data on our servers.
  • Subsidized currency: Egyptian pound (egp) Just.
  • Prices include tax receivables, if any, and no freight charges because the products are fully electronic.
  • You get an online bill on your mail immediately after the surgery.

3. Electronic delivery

  • Immediately: The product shall be delivered immediately after the payment is confirmed across Stripe (in minutes).
  • Means of delivery: A loader on your e-mail, or activate the access inside your account on the website.
  • Download Links: 5 loads are valid within 30 days of the date of purchase (to protect against abuse).
  • You didn't get the message Go over the spam, then text us, and we'll send back immediately.

4. Licensing and rights of use

When you buy any digital producer, you get Non-exclusive and non-convertible personal use licenceAllows you:

  • Download the file and keep a copy of your personal use only.
  • Use it on your own machines.
  • Print one copy for personal use if the file is printable.

It's strictly forbidden:

  • Reselling or distributing the product (for or without).
  • Lift it on public platforms or file sharing sites.
  • Amend content or extract parts of it for commercial use.
  • Excess means of protecting digital rights, if any.
  • Share your access data with others.

To obtain a commercial or educational license for enterprises, communicate with us info@modakharaty.com.

5. Intellectual property

All digital products and their content are exclusive intellectual property ofDemandcom for Technology L.L.C. Or its licensees, protected under the laws of intellectual property rights in the United Arab Emirates and the relevant international conventions, any infringement that exposes its owner to legal accountability.

Recovery policy for digital products

Of the nature of the digital products (don't recover after loading) Demandcom for Technology L.L.C. The following policy:

Cases where recovery is due

  • Inaccessible: You didn't get the purchase message and you couldn't get to the product through 14 days We could not solve the problem.
  • Persistent Technical Defect: File corrupted or unopenable despite technical support.
  • Duplicate Purchase: If the operation is done by mistake more than once for the same product.
  • Absent explicit conformity of the description: If the product is substantially different from what was described on the site.

Cases where recovery is not due

  • Product successfully downloaded or 25%+ of online content accessed.
  • The client changed his mind after the product arrived.
  • Digital license activated or code redeemed on account.
  • Paid subscription or partial period expired.
  • File incompatible with unsupported software not mentioned in description.
  • Specialized products at the request of Custom Digital Goods.

Recovery request mechanism

  1. Contact us within 14 days of purchase at info@modakharaty.com.
  2. I attach the electronic bill number, a clear description of the problem, as well as, if possible, screen footage.
  3. We'll answer in 2 business days with decision.
  4. Upon approval, the same original payment method shall be reimbursed within 5–10 working days depending on the scale of the Stripe and the issuing bank of the card.
  5. Upon refund, license auto-revoked; delete all file copies.

7. Abolition of digital contributions

  • You can cancel participation at any time from inside your account on the site or by texting us.
  • Access continues until paid billing cycle ends; renewals stop.
  • Payments are not recovered for periods of partial service.

Technical support and reloading

  • If you lose the file within a year of the date of purchase, text us and we'll send a new loading link back free of charge.
  • A year later, symbolic reloading fees may be required.
  • Content updates are available to current clients without additional fees, unless new issuances are issued with material change.

9. Substantive requirements

  • PDF FILES: You need any reader of PDF files, modern applause, etc.
  • EPUB: Need an electronic reader programme (Apple Books, Google Play Books, Calibre, etc.).
  • Interactive content: You need a modern browser (Chrome, Safari, Firefox, Edge — the latest 3 issues) and a stable Internet connection.
  • Video: 720p/1080p, at least 5 Mbps.

10) Right to legal abolition (explicit declaration)

By completing the procurement process Agree explicitly to immediately commence the delivery of digital content and to lose your automatic right to cancel after the start of deliveryExcept in the cases specified in item (6) above, this declaration agrees with international best practices in the sale of digital content.

Policy updates

This policy may be updated periodically. The copy in force at the time of purchase applies to your request.

12) Communication and support

Demandcom for Technology L.L.C. — Al-Mfraq Industrial Zone, Abu Dhabi, UAE
Commercial License CN-5036401 (Abu Dhabi Department of Economic Development)
Email: info@modakharaty.com
Phone: +20 100 648 2814
Support Hours: Sun–Thu, 10:00–18:00 (Cairo Time)

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